Know Before You Go

All Visitors Must Have Date-specific Tickets. Every Guest. Every Day.

Advanced tickets/reservations are now required for Treetop Adventure Annual Passholders as well as one-day ticket buyers.

Please check FAQs for further information


Must Arrive Early For Check-in

Due to the requirements at check in, all participants must arrive 20-30 minutes prior to their start time. Failure to arrive early could lead to check in delays or forfeiture of reservation.


Gloves Can No Longer Be Borrowed

You can bring your own gloves or purchase on site if needed.


Water Fountain Is Not Available

Bottled water can be purchased on site or you can bring your own. Water is available for refilling water bottles.


Face Covering Policy

Consistent with NY State and CDC guidance, masks are optional for guests who are fully vaccinated. Unvaccinated guests over the age of 2 years are required to wear a mask at all indoor exhibits, and outdoor areas where social distancing can’t be maintained.


Practice Social Distancing

Stay 6 feet away from fellow guests and park staff. Please note that Rangers will need to get closer to inspect proper gear fit and function.


Be A Responsible Guest & Protect Yourself And Others

From social distancing behaviors to handwashing, we need all guests to continue to participate in proper healthy behaviors when visiting. Please remember:

  • If you are sick, or have possible symptoms, please stay home and take time to recover.
  • Distance responsibly! Keep at least 6 feet between yourself and others. Please be patient and allow guests to move along before stepping forward or creating crowds. Pay attention to all signs.
  • Wash your hands often.
  • Cover your nose and mouth with a tissue or sleeve when sneezing or coughing.
  • Do not touch your face with unwashed hands.